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 411mania » Music » News

Woman Charged Over $4,000 For Downloading Neil Diamond Album
Posted by Jeremy Thomas on 04.16.2014

A lot of people have been subjected to Neil Diamond songs over the years, but few had the added indignity of being forced to pay thousands of dollars for them. But that's what happened to Katie Bryan, a UK woman who download Diamond's Best Of LP while on vacation in South Africa and discovered that roaming charges are nothing to scoff at.

According to Contact Music, Bryan downloaded the $15 album (£8.99) and incurred £2,600 (or $4367 for those of us in the US) in roaming charges from mobile phone company Orange.

Bryan said, "It was a lunchtime get-together with my boyfriend's family at a house where we were staying near the Kruger National Park. I'd had a bit of wine... but not too much. People were playing music through their iPads or on phones through an iPod dock. Someone had put on the Traveling Wilburys but I just fancied hearing some Neil Diamond. I don't know why. He's more my boyfriend's musical taste and I'm more of a James Blunt fan."

She added, "It wasn't a particular song that I wanted to hear. I'm really not that big a Neil Diamond fan. And I'd already got his Essential Neil Diamond CD at home, in my car."

This is nothing new, for the record. Mobile companies have a regular practice of charging roaming fees for using cellular services outside of their own networks, and it's much worse overseas as a rule due to various reasons. To make matters worse for Ms. Bryan, Orange has the roaming charges listed on the website for customers to locate. The company has agreed to lower the cost of the bill to just £400 but that wasn't enough for Bryan, who said, "I think Orange are preying on people who make a mistake while abroad. Why such a massive difference in cost? In England you would just pay the album price...I also feel it is morally wrong to be expected to pay this sort of money for a Neil Diamond album."

I think we can all at least agree with that last sentence.


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