Should the Federal Government Regulate Text Messaging?
Posted by Enrique on 01.01.2009
Gouging...
We begin 2009 on a somber note, as the latest Mid-East war has claimed nearly 400 lives as of this writing. Once again, we find ourselves gripped with the moral contradictions of the Israel-Hamas conflict. For example, what exactly is a "massively disproportionate response" to the indiscriminate firing of Qassam rockets? If one believes that Israel's existence is inherently illegitimate, does it have any right of self-defense? If Hamas was indeed democratically elected, can we fault them for giving the public what it wants?
But let's forget about all that, and turn now to this "text messaging" phenomenon that's all the rage with the kids these days. I'm not a cell phone user myself, but I understand there's a nominal fee associated with this text messaging service. Apparently, some people think this fee is excessive, but no one has been willing to stand up to Big Telecom. Until now. U.S. Senator Herb Kohl (D-WI) has put Big Telecom on notice that they better damn well be able to justify these texting charges, or else. For our first story of 2009, let's have a look at the role of government in setting text messaging fees, and examine the mythical idea of "price gouging."
The story so far…
In the interest of disclosure, I should reiterate that I don't have a cell phone. I've never wanted my friends and/or family to be able to get a hold of me at their own convenience. My view is, if I'm not home when you call, then call me later. I have no personal desire to text, and it's not something I would pay for.
That being said, I can understand why many people might find it useful. According to this article in last week's New York Times, about 2.5 trillion text messages were sent worldwide in 2008, and 3.3 trillion are expected in 2009. It certainly seems to be a high-demand service, from which a lot of money could be made. And where there's a lot of money, it's not long before the federal government starts intruding. Enter my home state's Sen. Kohl, one of the top five richest U.S. lawmakers. Despite his phenomenal wealth, Kohl is in touch with the daily pocketbook concerns of the working classes. In September, he wrote a stern letter to the chief executives of Big Telecom, politely asking them to explain how they set text messaging fees:
Your four companies are the nation's leading wireless telephone companies, collectively serving more than 90% of the nation's wireless subscribers. Since 2005, the cost for a consumer to send or receive a text message over each of your services has increased by 100%. Text messages were commonly priced at 10 cents per message sent or received in 2005. As of the end of the month, the rate per text message will have increased to 20 cents on all four wireless carriers. Sprint was the first carrier to increase the text message rate to 20 cents last Fall, and now all of its three main competitors have matched this price increase…
Therefore, I specifically ask each of your companies to explain why text messaging rates have dramatically increased in recent years. Please explain the cost, technical, or any other factors that justify a 100% increase in the cost of text messaging from 2005 to 2008. Please also provide data on the utilization of text messaging during this time period.
With all due respect to Sen. Kohl, I think the answer to his question is fairly obvious. The reason Big Telecom increased the cost of texting to $0.20 apiece is that consumers are willing to pay it. After all, we're talking about ten goddamn pennies here. Anyone who has enough money to afford phone service can afford an extra ten cents to send a short, inconsequential message.
I can appreciate the argument that the government has a legitimate regulatory role in preventing monopolies. I'm a little less persuaded that the government has a legitimate role in regulating the price of a specific product/service to the tune of one stinkin' dime. If somewhere between two and three trillion text messages are being sent annually, it would seem to indicate a high level of demand. If I was Big Telecom, I'd charge as much as the consumer was willing to pay for this service – it seems like a handy way to increase revenue in this uncertain economic climate.
I'm sure Kohl's inquiry into the business practices of private corporations is motivated by good-faith antitrust sentiments. That said, and I don't mean to be too obvious, but the ability to send text messages is INESSENTIAL. This isn't health care, or public education, or a Medicare prescription drug benefit. It's text messaging. Humanity has survived at least two thousand years without it. I don't mean to be insensitive, but if you don't want to suck it up and pay the extra ten cents to send a text message, then just call the person instead. Leave a voice mail, send an e-mail, whatever. Be a man, for Christ's sake.
Kohl's stated concerns closely resemble the fear of "price gouging" that politicians routinely stoke when they want to demonize Big Business. But the truth is there's no such thing as price gouging. If you're a business that provides a product/service, you can charge whatever you want. The consumer has the option of paying as much for your product/service as they choose, or not paying for it at all.
In some cases, there are short term fluctuations in the market for certain products. If a natural disaster strikes, there could be a spike in demand in the local market for, say, bottled water. If a business raises prices on bottled water to compensate, they will inevitably be accused of price gouging. However, if that business doesn't raise prices, the bottled water will sell out quickly, and anyone who shows up after the fact will be s.o.l. "Price gouging" provides for an equitable distribution of commodities – although not everyone will be able to afford bottled water at an increased price, more people will be able to afford some bottled water, instead of just the people who got there first and bought it all up. (For a thorough examination of how prices are set, consult Walter Williams.)
I'm sure Sen. Kohl has good intentions, but I'm suspicious any time the government feels the need to render its judgment on the price of an unnecessary service. If consumers don't want to pay an additional ten cents per message, they won't. Text messaging is a convenience, not an entitlement. If you're not satisfied with your texting fees, or you're frustrated that you can't decline the text messages you receive, you can always go back to land lines and answering machines. Really – how important is it for everyone to be able to reach you right this minute? It's not a matter of life and death.
But why should we allow corporations and the already wealthy to increase prices whenever they want. There are more important things for congress to do but at least they are protecting the consumer at the expense of the corporations.
Posted By: adam (Guest) on January 01, 2009 at 03:23 AM
So what's next... charging a fee per email?
Posted By: Raptor (Guest) on January 01, 2009 at 07:07 AM
Enrique: "WAAAAAHHHH! I don't use the service; so, everyone else should be charged! WAHHHHHH!!!!" Good way to start off the New Year with a horrible article/reasoning....
Posted By: David (Guest) on January 01, 2009 at 08:04 AM
I agree with you "E".
The government should chose its battles wisely on those things that clearly impact the public in fundamental ways (job creation, health care, energy costs, trust busting, etc.).
I DO use text messaging occasionally. But government intervention into every aspect of business (especially those of dubious public consequence) can only lead to pseudo wage and price controls and more regulation than I think may be good for the nation.
Good article.
Posted By: Scott Williams (Registered) on January 01, 2009 at 11:03 AM
I may be wrong in saying this, but in your article you seemed to make the assumption that because it was a rise of 10 cents per message, this is not worth debating. I'm not sure if by that logic you think that people send 1 or 2 texts a month, so the cost would be negligible. But say if you send 100 (and don't have a pre-paid text package from the provider) a month, then that's an extra $10 a month, $120 a year which is never something you should turn your nose up.
Having lived in Europe for a while, I can say that the mobile telephone industry over here definitely needs regulating, it would be interesting to hear why someone who receives a text should be charged for receiving it in America whilst in other countries this does not happen. What is different in the US that means this expense is justifiable? That too is an issue that you overlooked - it is not just sending the text that incurs a fee and the price rise could have ramifications for some.
Posted By: Gavin (Guest) on January 01, 2009 at 11:15 AM
One key idea here is that text messaging is an inessential service. It's a luxury. You don't have to use it if you feel the price is too high.
It's simple economics. Are you willing to pay that much? If not, then you don't use the service.
Posted By: Gerald (Guest) on January 01, 2009 at 11:59 AM
Ashish, for the love God, stop letting this bird brain write columns.
Posted By: Foolio (Guest) on January 01, 2009 at 01:15 PM
You could just pay the package, a ten-dollar charge, and have unlimited. Makes more sense, for convienience and economically.
Posted By: S. Masters (Guest) on January 01, 2009 at 02:30 PM
"I don't mean to be insensitive, but if you don't want to suck it up and pay the extra ten cents to send a text message, then just call the person instead. Leave a voice mail, send an e-mail, whatever. Be a man, for Christ's sake."
Unless you have a prepaid plan or are over your minutes, in which case the overage or per-minute price will be more then the text message in every situation.
As a former employee in the cell phone customer service business, I promise that this is price gouging. Cell phone companies take advantage of things like Instant Messaging on the phone to add all sorts of text messaging charges. Some even charge you for the "test messages" you receive for automatic notifications such as your minutes being low. When the companies are raising the prices on their hidden costs, that DOES equal price gouging, no matter how you slice it.
Posted By: Jeremy Thomas (Registered) on January 01, 2009 at 03:32 PM
Yeah, I also used to work at a cell phone company. Those guys are in the buisness of ripping you off, its not just a theme, it may as well be thier mission statement!
Posted By: Guest#5237 (Guest) on January 01, 2009 at 04:25 PM
The writer is 100% right. How do I know this? The lefties are crying in the comments section. Anything that pisses off "generation whine" has to be a good thing.
Posted By: Eric (Guest) on January 01, 2009 at 04:40 PM
i live in New Zealand and for $10 a month i get 2000 txts. its awesome
Posted By: dingo (Guest) on January 01, 2009 at 05:58 PM
I live in Canada, where wireless rates are disgustingly high compared to the rest of the world, and I pay $10 month for unlimited texting. Anyone who would be significantly impacted by this increase, that is texts enough that the dimes would start to add up, would have the unlimited option. So no intelligent person should be affected by this.
Posted By: kev0 (Guest) on January 01, 2009 at 09:17 PM
Even though I pay $10 a month for unlimited texting, if I had to pay 20 cents per message I'd be broke!! I use it instead of calling so that I can answer at my leisure, to avoid the whole conundrum in your first paragraph. Most carriers not only charge for sent, but also *received* messages. Combined, per month, for me, that would be 20 cents times over 3,000. Which is a lot of god damn pennies!
Posted By: James (Registered) (Guest) on January 02, 2009 at 12:01 AM
I'm from singapore and texts for my carrier is 5 cents for local texts and 15 cents for overseas texts. Prepaid carriers are lucky. For 28 dollars, they can get 100 dollars worth of local calls and texts and 28 dollars worth of foreign calls and texts.
Posted By: Guest#6079 (Guest) on January 02, 2009 at 02:46 AM
Jesus people...
Verizon. $99 per month. Unlimited everything. Now shut up and go back to bed.
Posted By: Ramsey (Guest) on January 02, 2009 at 08:18 AM
Sorry David, the only whining here is from you. WAHHHHH! I don't like the article WAHHHH!!!
Hahahaha
Posted By: lol (Guest) on January 02, 2009 at 10:29 AM
Could someone explain what they considered "Price Gouging" to be, because most of the times I see it come up seem to think that they are saying "Costs more than I wish it did" when they use the term.
Text Messaging isn't free to the service provider either, it cost bandwidth, power, etc. Since texting is becoming the preferred method of communication to the current generation and the next generation that means more texts. Which means more use of bandwidth, which means it costs more for the companies providing the service to provide the service.
When costs go up, prices go up. It's not gouging, it's economics.
Posted By: Deimos_Masque (Guest) on January 02, 2009 at 11:49 AM
Having just accidentally found out my phone has a "Send to All" option, and sending a message to all 170 people in my phone book- I appreciate someone in a position of power looking into why the phone companies needed to double the cost of texting. I pay $5 for 400 "free" texts a month... that's usually fine- but I really don't want a extra ten dollars on my phone bill that's not really paying for anything, just stuffing T-Mobile's wallets.
The article definitely struck a cantankerous, old man tone of "I don't like rock music, so to hell to you people who do like rock music- you don't need rock music to live, so fuck you!"
Posted By: MrWhaleJr (Guest) on January 02, 2009 at 12:06 PM
If the free market isn't itself keeping the price down, you want to ask why? Why is the amazing technicolor capitalist system not working? Not a cartel by any chance? In which case, break it up to force the price down, cha nel?
Posted By: londheart (Guest) on January 02, 2009 at 12:44 PM
I agree with Enrique on this one. If you don't like the price, buy a monthly plan or switch phone companies. Also, businesses are in business to make profit. If they earn more profit charging $0.20 than $0.10, more power to them. The only reason that would make the government need to be involved is if the phone companies are colluding to raise they're prices, but I haven't heard any accusations of that.
Posted By: Caleb (Guest) on January 02, 2009 at 12:54 PM
If I, in a world without pickles, discover how to make pickles and can sell them for $20 each, good for me, even if they only cost a nickel to make.
Why is this ok? Because after the IP runs out I'll have to face competition - other pickle makers who will undercut me until pickles are a reasonable price.
In the cell phone industry, however, there is no real competition. Although collusion to raise prices or keep them high is illegal, de facto collusion is the order of the day - see, for example, how text message prices all miraculously went up independently at the same time...
When monopolies keep prices artificially high because there is no functional marketplace around monopolies, the government is entitled to and should step in.
Posted By: Pat Shepard (Guest) on January 02, 2009 at 01:09 PM
When all major competitors charge the same price, the market stops being competitive and charges of collusion and price-fixing often appear. It is good practice to make companies, who should be competing with each other, justify why they are acting in ways which are contrary to tradition competitive practices. The number 2.5 trillion to 3.3 trillion messages was quoted as the increase. That is a dramatic increase. It is curious that a (.8/2.5) ~33% increase should result in a 200% ($.10 -> $.20) price increase - Across The Board.
In this case, the tradition "Demand is Increasing so Prices go Up" can be claimed, but should be justified if four companies with 90% market share are all setting a new price floor.
Posted By: Dumbass (Guest) on January 02, 2009 at 01:16 PM
Once again, Enrique with another asinine, completely out of the blue statement that he can't (partially because it's pulled out of his backside, and partially because it's completely wrong) back up.
"Anyone who has enough money to afford phone service can afford an extra ten cents to send a short, inconsequential message."
Yeah, people who pay $25 a month for a phone can afford $25.20. But who sends (or receives, but not both) one text message? That's not how it works.
Posted By: JD (Guest) on January 02, 2009 at 01:42 PM
I never send text messages... but due to friends, family and business matters, I get between 0 and 50 a month.
It seems crazy that not only do they pay to send them, but I'm now equally charged just to receive them.
My only options are (since I can't turn it off due to work) is to either pay what ever they deem fit to charge me to receive them... or pay extra for a plan that I'll never use.
I'm content with them charging what ever they want to send them- the plans are cheap enough if you send a lot... but I have big problems with them constantly raising the prices to just receive them. It's no different then if the post office were to charge you full postage to receive the mail sent to you- junk mail and all.
Posted By: cyks (Guest) on January 02, 2009 at 03:39 PM
I already pay for 1000 minutes a month that I not fully use. If the provider can't bill my text messages against those unused minutes, then my text messaging will remain disabled. Just another scam in a long line of scams by cell phone companies.
Posted By: guest (Guest) on January 02, 2009 at 03:45 PM
Government shouldn't regulate the price charged for text messaging. If it costs too much tell the phone company to go text itself, or maybe to simply text-off.
Posted By: AdmChesterMynutz (Guest) on January 02, 2009 at 05:16 PM
On your little Hamas rant up there - fuck these motherfuckers they should be wiped off the face of the earth.
Anyway maybe in certain instances price-gouging provides for equitable distribution of necessary resources but for the most part it just exists to fuck the common person out of more money, ie, 5 dollar gas 6 months ago. But as far as texting goes I wish they would make all texts 100 dollars. I hate texting and I hate the fact that I need to do it to keep in touch with the world the way it has become.
Posted By: Matt (Guest) on January 02, 2009 at 08:38 PM
Government should always regulate everything because these big businesses need to know that there's always going to be laws governing what they do to people. How they are treated. A lot of these fat cats need strict laws to adhere to, so innocent people won't get taken advantage of. They sit up and think of ways to find loop holes in the laws already being enforced. They name a charge something stupid because they think they can get away with it. They setup other corp. names to get more money from us as well. Like you pay cell phone insurance premium of $4.99 monthly then, when you replace your cell phone they don't have your particular model to give you anymore so they charge you a higher deductible for another phone that they do have only to find out the deductible has gone up from $50 to $125. Oh and this insurance corp. is another one of their corp. setup to make money from consumers. I listen to what the representatives say on the phone when I or my husband calls. A bunch of crooks. They may say deductible for one thing then say premium for another. They try to make you think these two are different and of course that's what the rep. say when you call. Free yourself get a one price every month cell phone or none at all.
Posted By: Guest (Guest) on April 17, 2009 at 01:56 PM
I think the government should regulate it, Text messages use up a lot less air space then regular phone calls, and are much cheaper for the companies. They are making a couple thousand percent profit off of these messages. If you add it up, they are chargeing thousands of dollars for one Gigabyte of data being transfered. I read in a magazine that it costs more money to text a piece of data than it costs to send that same data up to the Hubble telescope, and back.
Posted By: kingtut (Guest) on June 10, 2009 at 08:00 PM
Because of a finite bandwidth spectrum, carriers must pay premiums to lease these frequencies from government. With only 4 major carriers left gobbling up all the badwidth, smaller would-be competitors have no chance to offer these services. This enviroment has create a psuedo monopoly where the giants CAN dictate pricing with no concern over actual costs.
Posted By: Guest#4844 (Guest) on June 24, 2009 at 07:52 PM